I have normally been a loyal shopper to AA and don't believe any within your prospects really should be dealt with With this way!
It’s appealing to me that it has arrive at this avenue. I've finished quite a bit of exploration On the web to try to find an E-mail Handle that might drop by the business straight.
We are frequent flyer buyers for over 30 years, and one of several sights for us to continue using your services are the perks you provide to us and The great service We've got generally experienced in numerous outings with AA. On Jan 29 2015, I referred to as AA en Español to make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Girl Ana Maria helped me with every one of the paper perform and I did pay for all the additional expenses with my Town Charge card foe my spouse and myself and Ana Maria instructed me that I will get confirmation on my e mail, and gave me about the cell phone our two locator information. Very well, today After i named yet again because we didn't get the information on my e-mail, we ended up educated to our surprise that only my husband experienced reservation and there was almost nothing on file for myself!
American Airways neglected to give me medical aid when I requested for it. The staff members mentioned that considering that I didn’t make arrangements for support they couldn’t help me. Like I understood I used to be gonna have a health-related crisis. Get true American airlines and begin caring about your consumers.
Recent flight from Austin to Ft Myers on which I had asked for wheelchair help didn't provide any jetway aid and Definitely almost nothing in Ft Myers from plane to baggage claim and NOONE to question.
I understand we must be more mindful when positioned our tickets on the net on the 11th. I don’t know why, we designed just a huge miscalculation with flying date.
we have been charged $861 to change the flight itinerary. The journey company blames the AA for the substantial charge and AA washed their fingers.
We are really disappointed aiming to learn about our benefit miles. Account figures BBB88568 and 18NH898. We have been scheduled to fly to India March 2012 and all flights to India ended up canceled. We need to know our miles position and when any miles are actually canceled we want them reinstated.
i acquired a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, i was not able to make use of the ticket and experienced dr. Observe to confirm when getting in contact with a single of your agents I had been advised nevertheless the credit history is fo r130.
I'm astonished at The dearth of buyer service at American Airlines. I used to be a flight attendant for thirty a long time and took great pride during the teaching I received from American. With a modern trip I viewed a passenger and agent argue about which just one was ruder. There isn't a obvious enforcement of grooming rules wherever in the organization.
I’m extremely let down that your Airline has interjected its business enterprise in the socio-political issue concerning the recent Bill signed into legislation by our Governor. What you have interpreted as “discrimination†in opposition to the LGBT Local community is simply a bill making certain “equal legal rights†for all.
My spouse And that i had a flight leaving Richmond Virginia having a remaining vacation spot of Seattle Washington. We have been aware of traveling and had flown other airlines before that week gonna and from several Locations. We experienced all our facts and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt check with if those people who are traveling are military personnel so we begun more than and waited in line to speak to a consultant with the counter. The moment we were being up at the counter we told a Girl at the rear of the counter that my husband is while in the military services and we experienced two bags to examine in. Thats after we were educated that our baggage wherever about pounds and It will be 250$ further. We requested for the Girl to show us where the offer pricing is penned. She was unable to deliver that information and facts and went on to inform us we could seem it up ourselves. My husband who is enlisted during the U.S. Coast Guard hasn't had to pay for extra or any amount for baggage, on orders or personal. My spouse gave her the 250$ and that's click resources once the consultant we had been speaking with quickly became pretty rude and threatened to cancel our entire flight.
I have already been attempting to receive a response from another person in client service, Marjorie Nir, I had been awarded 2 X $two hundred voucher nevertheless the “click here †button only can take me back towards the AA Internet site.
reserving reference MKFCFC I'm addressing this letter for you to specific my dissatisfaction regarding your services regarding the flights referred to previously mentioned.