I am a disabled veteran who has to utilize crutches and this was pretty tough for me. I'd specifically booked a flight that only had one cease to make sure I'd personally be able to make the excursion.
I have experimented with, without having success to reach your consumer service Division. I misread the flight time for your flight 3530 and want to alter it. I tried contacting in 5 minutes of scheduling this flight but have experienced no reaction. I haven't sent this information just before
06/eighteen/sixteen – Have already been a loyal, Repeated flyer shopper for over 30 a long time. I h ave hardly ever seen such inadequate consumer service and apathetic attitudes from AA personnel. At the moment sitting down at Miami International, on a transparent sunny saturday early morning, touring with two younger young children seeking to get to Asheville on the Airways (file locator: WCEARA), but our flight to Charlotte was straight away delayed, producing us to skip our flight to Asheville, all other flights are full, we were sent Back again by way of protection mainly because your team within the gate couldn’t (or wouldn’t), help us (which was exciting), then had to operate back again Ahead of we could get towards the ticket counter because the flight departure was bumped back up!
getting in touch with a true person at AA client service is beside not possible. The Web-site checklist a contact number, and that is for cargo Which only references a Web-site that's no help at all.
I've always utilized continental airways and experienced transformed to American but soon after this incident I don’t Assume ill at any time fly with you men any longer a cockaroach on the airplain im sure All people on Fb would wish to no relating to this even the information really discustin and unpleasant I assumed airplains were being pest contal no cost.
it truly is pitiful to have to report that my several email messages to Buyer Relations haven't been answered as of up to now Oct 29, a complete lack of quite possibly the most elementary courtesy toward an eighty four several years previous Initial-Course passenger and Repeated Flier….
Make sure you explain to me how this can be solved. I do enter the proper precheck selection around the reservation variety and the customer service agent has also check it. This does not use excellent relations that has a buyer who flies eight to ten times a year.
Very last, let me make clear that in case you inquired about an forthcoming or present vacation, we talk to you contact our Reservations workers, who are available 24 several hours daily and may be in a much better situation to reply questions about your journey. From the U.S., the toll-free of charge quantity is
I spoke with Wanda this morning about extra baggage plus the nerostimulator implanted in my back again. She was incredibly helpful, I'm happy which i referred to as and obtained the right information.
I know how really hard airline staff function. I happen to be a frequent flyer For the reason that The united states West times. I'm the initial to offer the “position properly carried out†Coupon codes to attendants on flights, and, I deal with Everybody with utmost respect.
Had good customer service sine one/seventeen. Been pulled off the FRA flight and stayed for 2 times in Philly. These days one/19 I will resume my flight to FRA with up to par documentation. To my surprise the ticket agent for the check in counter have been Completely impolite, not helpful and predicted me to hunt down my luggage that was checked in over the seventeenth and that I had been not able to retrieve when I was pulled from the flight on Sunday.
Flight 686 dec 26 2015 My husband & i were explained to the incorrect transfer terminal gate in charlotte on airplane about to find more freeport as opposed to nassau. I went to flight attendant guiding counter to explain flight. He looked at me humorous when i reported nassau smirked never looked at my ticket to clarify Place This flight was an hour delayed so there was no rush.
On our very last trip the leg from the journey from lax to Dallas was the worst I’ve at any time had .The seating was so limited I couldn't read a journal due to the tightness on the seating I think the plane was an A 320 ,remember to Get hold of me you can find a few things in regards to the service generally speaking,thanks, Brian Galbally
Worst Airline ever?!?! Dropped my luggage in Charlotte NC, February six after supplying it (coupled with my spouse’s) to 2 attendants in the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now eleven days later and right after acquiring passed through telephone hell and many incredibly non caring folks, I've had no Get in touch with from everyone. The common answer is “we are still trying to locate your luggageâ€. Their questionnaire and all varieties have already been despatched to Baggage Assert department but no-one seriously appears to have an interest in accomplishing anything to relieve their difficulties.